All tickets are non-refundable. For details, see Participant Terms and Conditions displayed at the point of booking.

You will receive your e-ticket(s) from Yuup via email. This will be sent from: hello@yuup.co (please check your junk or spam folders in case it’s gone there). A copy of your ticket can also be found by logging in to your Yuup customer account and selecting ‘my experiences’.

If you have purchased multiple tickets under one booking, please note the Yuup system will generate separate QR codes for each person to scan on arrival. 

You are advised to either print a copy of your e-ticket(s) at home, or display your ticket on your mobile to be scanned at the entry gate.

If you have a ticket or booking-related question, you can contact the Yuup team via email at hello@yuup.co or by using Intercom, the instant chat function found on the Yuup homepage.

Tickets can only be purchased in advance from the Yuup website and cannot be purchased from the venue box office.

It’s a shame you can’t join us. Tickets are non-refundable, however, if you would like to pass on your tickets to someone else that is fine as long as they have access to the QR e-tickets to scan on entry.

Children under the age of three require a ticket but these are non-chargeable. Please select the 'Child Under 3' ticket which allows one child under 3 to enter. 

For Blue Light Card holders, we offer concession ticket option however, there's no further discount that can be added at the checkout.

Please, bear in mind, concession can be purchased only by the card holder and does not cover the rest of the group.

We advise you to arrive in plenty of time to get through the gates and security checks prior to the start time.
Please be aware bag searches will be in operation as well as security checks at the entrance. 

Show timings:

• Gates open: 17:30
• Food village opens and live music starts: 17:30
• Drones take flight: 19:00
• Drone show ends: 19:30
• Live music continues: 19:30
• Site closes: 22:00

The Drone Light Show flight time is 30 minutes. The overall show, including live music performances, will last 4.5 hours.

• Knives and firearms
• Fireworks, smoke canisters, flares or any other pyrotechnic device
• Controlled drugs
• Air-horns, whistles, drums, megaphones
• Glass vessels
• Laser devices
• Drones and associated equipment
• Poles
• Inflatables
• Flags with offensive logos
• Any articles that may, in the reasonable opinion of the organisers, be dangerous, hazardous, or cause
• Injury, harm or nuisance
• Items of national dress are subject to authorisation by the venue prior to arrival 

No, this is a standing event.

There are Accessible Toilets located around the venue. These toilets are controlled by radar key, if you have forgotten or do not have access to a radar key please ask an Information Steward.  

The ground is a tarmac car park. There will be a dedicated accessible viewing area and which will be located at the front of the audience area. 

It should be noted that the venue is not covered.

Yes, we offer a complimentary ticket for companions attending the performance with you. 

Wheelchair places are limited, so please book tickets for yourself and your carer at the same time to ensure you are places together.

You must be able to supply one of the following documentation dated within the past 12 months or with a valid date covering the event:

• Front-page of DLA letter or PIP letter 
• Front-page of Attendance Allowance letter
• DID card (National Disabled Identification Card)
• Evidence of being registered as severely sight-impaired (blind)
• Recognised Assistance Dog ID card
• Valid Access Card showing you require a +1 to accompany you
• Armed Forces Independent Disability Payment
• War Disablement Pension
• A specialist medical consultant letter stating your need for additional assistance at events

In addition, copies of the following two pieces of evidence are required in order to reserve an accessible parking space:

• Valid Blue Badge
• Valid Photo ID (Driver's licence/Passport or equivalent, to validate the Blue Badge)

There will be a number of delicious street food and drink stalls available for people to enjoy throughout the night, including vegetarian, vegan and gluten-free options.

cinch Stadium at Franklin's Gardens is a cashless venue.

All of the concession stands will be accepting contactless payments.  

Yes, parking needs to be pre-booked.

Please contact the venue ticket office at ticketoffice@northamptonsaints.co.uk or telephone 01604 581000 to check availability and ask any questions you may have about the venue's Blue Badge parking.

You can catch the Number 9 bus from the other side of the main road outside the main stadium entrance.

On leaving Northampton Train Station there is a taxi rank available, or alternatively you can catch the Number 9 bus from the other side of the main road.

If you are able, walking to the ground from the train station takes just 10 minutes. Simply turn right out of the station onto Weedon Road and follow that round to the stadium.

Be sure to cross over to the left-hand side of the road (where the Thomas A Beckett pub is situated) to avoid confusion. cinch Stadium at Franklin’s Gardens can then be clearly seen on the left hand side of this road.

To plan your journey, head over here.

Yes, Evolution is suitable for all ages to enjoy!

All children under the age of 18 must be accompanied by a parent or guardian over the age of 18. Any adult is responsible entirely for the safety and welfare of any infant and/or child and/or teenager in their party. We do not accept any parental or supervisory duty of care or liability for any under 18s.

In the event of bad weather conditions, the event may be postponed and your booking will automatically be moved to a new contingency date as explained on the Experience Listing. We will contact all customers by email and SMS to confirm the new date the event will be held on.

Unfortunately, dogs are not allowed to attend the event with you with the exception of guide and assistance dogs.

You can not bring food and drink purchased from outside the venue to the ground.

There will be a number of different food and drink options available to purchase at the venue.